Terms of Service

1. Introduction

Passa is a ticketing and event distribution platform that allows event organizers to publish events and attendees to purchase tickets digitally.

By using Passa, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the platform.

2. Tickets and Payments

• • All payments are processed securely through Passa or approved payment partners.
• • Tickets are delivered digitally via your registered email, SMS, or in-app access.
• • Payment delays may occur due to mobile network or provider processing times.

Please contact support if your ticket is not received after a successful charge.

3. Refunds

Refund eligibility depends on the event organizer's policy.

• • Refunds may be issued if an event is cancelled or a payment error is confirmed.
• • Otherwise, all sales are final unless stated otherwise on the event page.

4. Event Responsibility

Passa does not control or run events listed on the platform.

Event organizers are responsible for:

• • Event quality and safety
• • Entry conditions
• • Event changes or cancellations

5. User Responsibility

By using Passa, you agree:

• • To provide accurate information when purchasing tickets
• • Not to duplicate or resell tickets without permission
• • Not to misuse the platform or attempt fraud

6. Data Use

We collect basic information (such as name, phone number, and email) to:

• • Deliver tickets
• • Process payments
• • Provide support

We do not sell your personal data.

7. Service Availability

We aim to keep Passa running smoothly, but we cannot guarantee uninterrupted service due to:

• • Network issues
• • Payment provider delays
• • Maintenance or system updates

8. Limitation of Responsibility

Passa is not responsible for:

• • Issues caused by event organizers
• • Entry disputes at venues
• • Payment provider failures outside our control

9. Changes

We may update these Terms as Passa grows. Continued use of the platform means you accept any updates.

10. Contact

For help or support: